Local tax (payable on arrival) – 0,50 € / night / person
Extra bed – 15 € / night / person (maximum 2 extra beds available)
Baby cot – surcharge 15 €
Pets – 10 € / night
Breakfast – 14 € / person for guests (08:00 – 10:00), child up to 6 years old – 0 €, child up to 12 years old – 10 €
Dinner – 29 € / person for guests, child up to 6 years old – 0 €, child up to 12 years old – 20 €
Late check-out (postponement of departure time; must be reported at least one day in advance) – surcharge 15 €
Ski pass for ski slopes in the High Tatras – from 39 € / person / all-day ski pass (season tickets)
Cable car to Skalnaté Pleso – from 49 € / person (season tickets)
All-day admission to the AquaCity Poprad water world – from 28 € / person
All-day admission to the Vital AquaCity Poprad wellness zone – from 35 € / person
All-day rental of an electric bike (E-bike) – from 49 € / person
All-day mountain bike rental – from 29 € / person
Bouquet of roses for the apartment on request – 55 € / pc. (order at least 24 hours in advance)
Bouquet of flowers for the apartment on request – 35 € / pc. (order at least 24 hours in advance)
Room service – snacks from the Clubhouse restaurant to the apartment on request – 10 € / piece.
Romantic decoration of an apartment or house – 25 € / pc.
Penalty for losing the key to the apartment – 50 €
Penalty for violating the ban on smoking in the interior of the resort – 200 €
Penalty for arbitrarily lighting a fire (outside the designated areas) – 200 €
Penalty for damaging the accommodation facility – determined according to the amount of damage caused
Individual cancellation fees (1 to 5 people)
0-7 days before the start of the stay = 100% of the accommodation price8-14 days before the start of the stay = 50% of the accommodation price15+ days before the start of the stay = free cancellationCancellation fees for group bookings (from 6 people and more)
A group booking becomes binding when an advance invoice (prepayment) is paid in the amount of 100% of the booking value. In the event of cancellation of a binding group reservation, the resort charges 100% of the reservation value due to seasonality and blocking of available accommodation.